Privacy Policy

Privacy Policy – Alex B Pool Service LLC

Last Updated: 03/03/2025

Introduction

Alex B Pool Service LLC respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your personal data when you use our website and services.

Information We Collect

We collect personal information such as:

• Name
• Email address
• Phone number
• Additional information provided through our forms or website.

How We Use Your Information

We use your personal data to:

• Provide pool maintenance, repair, and related services
• Send appointment confirmations, service updates, and billing notices
• Send marketing communications, including SMS text messages (with your explicit consent)
• Improve our services through data analysis

Consent to Receive SMS Messages

By submitting your information and opting in, you consent to receive SMS marketing and promotional messages from Alex B Pool Service LLC. Consent is not a condition of purchase. Message frequency varies. Message and data rates may apply.

Opt-Out Procedures

To opt out of SMS messages, reply STOP to any message you receive. To unsubscribe from email communications, click the unsubscribe link or email alexbpools@outlook.com.

Security & Retention

We implement industry-standard security measures, including encryption, to protect your information. We retain your data only as necessary or as required by law. You may request deletion or anonymization at any time.

Sharing of Information

We do not sell or rent your personal data.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Data Transfers

Your data may be transferred to locations outside your jurisdiction. We ensure compliance with applicable data protection regulations.

Changes to This Privacy Policy

We may periodically update this policy. Changes will be posted on our website with a new 'Last Updated' date. Please review this Privacy Policy regularly.